Other Microsoft 365 plans are not supported. Skype for Business PSTN calling and conferencing requires Microsoft 365 Enterprise E5. For SharePoint Online, Microsoft 365 subscriptions come with SharePoint Online licenses.įor full Microsoft 365 feature integration with Dynamics 365 and Customer Engagement (on-premises), you'll need Microsoft 365 Enterprise E3 or later. Users with a SharePoint license can use OneDrive for Business. More information: What is OneDrive for Business?Ī SharePoint license for each user. Set up customer engagement apps to use SharePoint Online.Ī OneDrive for Business license for each user. The following are required to use OneDrive for Business with customer engagement apps:

For information on integrating OneDrive for Business on-premises with Dynamics 365 apps, or an online/on-premises mix of these products, see: Enable OneDrive for Business (on-premises). This topic applies to organizations deploying online versions of OneDrive for Business and customer engagement apps.

Setting up one drive